We want you to be completely satisfied with your purchase, and therefore we will gladly accept any unworn, unwashed, unaltered merchandise with original tags attached for a full refund, within 15 calendar days of the invoice date.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We may refuse the return if it has obviously been worn (e.g. sweat stains, grass stains, dirt stains), if it has been modified or altered. If your return is refused, we will ship the item back to you at no extra charge to you.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-8 business days.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
If you need to change sizes, please send an e-mail to firstname.lastname@example.org, and we will gladly help you with the exchange, if the product is available. You will neither be charged for the return label or the shipping of an exchange item for the first time for each purchase.
To return your product, you should mail your product to IF SHE LOVES, 1100 S San Pedro St Unit G06, Los Angeles CA 90015, United States.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International return policy
Any customs or import duties, brokerage fees, or taxes paid on return shipments are the sole responsibility of the customer. In the event you refuse your package, all charges related to the refused order will be the responsibility of the customer (the party ordering the goods) and will be deducted from the customer's refund. Any costs, duties, fees, or taxes cannot be refunded. Exchange orders that ship via any expedited method, or outside the contiguous United States, will be charged for shipping.
For international returns, customers must contact hello@ifsheloves for further information.